Scottie Big Bags

Privacy Policy

Date of Last Revision: August 12th, 2011

BY USING THIS WEBSITE, YOU CONSENT TO THE COLLECTION AND USE OF YOUR PERSONAL INFORMATION AS OUTLINED IN THIS PRIVACY POLICY.

Scottie Big Bags, LLC ("SBB") is committed to protecting your privacy. This privacy policy ("Policy") explains how your personal information is collected, used, and disclosed by SBB. This privacy policy applies to the Site. This Policy applies to all personal information collected by SBB through its website, www.scottiebigbags.com (the "Site"), and does not necessarily apply to any offline collection of your personal information. Please see below for details.

While other websites may be displayed as links from within the Site, or may link to the Site, those sites are owned and operated by other entities that may have different privacy policies. When accessing, using or linking to these other websites you should review their privacy policies. SBB is not responsible for the content or privacy practices on any website not operated by SBB.

SBB reserves the right to update, change or modify this Policy from time to time. If we make any changes to this Policy, we will change the "Date of Last Revision" above. You are encouraged to periodically review this Policy so that you always know what personal information is collected, how it's used, and to whom it may be disclosed.

Your use of the Site and any personal information you provide remains subject to the terms of this Policy and the accompanying Terms and Conditions. This Policy is a part of the Terms and Conditions.

Personal Information Collected

We collect information from you in various ways. We collect personal information you provide to us online and through your other interactions with us, including when you order products from us or correspond with us. For example, we collect your name, email address, postal address, phone number, fax number, demographics and other information you provide us or allow us to collect from you. We also collect your credit card number and related information if you make purchases from us.

Also, we may automatically receive and record other information when you visit the Site as a function of activity on our server logs or the use of cookies or web beacons. For example, recording your IP address, browser type, cookie information, and the pages you visit can result even if you do not make a purchase on the Site. Cookies are small data files stored on your hard drive by a website. Among other things, cookies help us improve the Site and your experience. We use cookies to see which areas and features are popular and to count visits to the Site. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. By not accepting cookies, some web pages may not display properly or you may not be permitted to access certain information. We may collect information using web beacons, or "gifs", which are electronic images that may be used on the Site or in our emails. We use web beacons to deliver cookies, count visits, understand usage and campaign effectiveness and to tell if an email has been opened and acted upon.

We may also use third party cookies and web beacons (e.g., from Google Analytics) to help us compile anonymous information about users or aggregated statistics about the Site. We receive assurances from those third parties that they will not collect or access your personally identifiable information on the Site.

From time to time, the Site may have advertisements or links to other websites on it. Please be aware that these advertisers or other websites that have links on the Site may collect personally identifiable information about you. The information practices of those websites linked to SBB either through advertisements or other hyperlinks are not covered by this Policy. SBB is not responsible for the information practices of those websites, and we encourage you to check the privacy policies of these advertisers and/or ad services.

We are also committed to protecting the privacy of children. SBB does not knowingly or intentionally collect personal information online from children under the age of 18.

Security

The security of your personal information is important to us. But, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Even though the Site uses commercially acceptable means to protect a user's personal information, we cannot guarantee its absolute security.

We use industry standard generally-accepted technological safeguards to secure any personal information collected about you, including Secure Sockets Layer ("SSL") technology for all financial transactions through the Site. Once you enter the checkout page, your computer will be communicating with the Site via a secure server that supports the SSL protocol. If your browser supports SSL, then your credit card and other personal information will be protected whenever you submit a credit card number to us. Typically, if your browser supports SSL, you will see either a padlock or solid key in the lower section of your browser window, and the "http" in the web address will be replaced by "https".

Use of Personal Information

SBB is not in the business of selling, renting or leasing your personal information to others. The information you provide may be used by us as follows:

  • To provide features and functionality of the Site.
  • To fulfill your requests for products and services.
  • To communicate with you generally in support of your customer relationship with us.

Except to the extent necessary to process and fulfill your transactions (including processing any product returns (including for refunds or exchanges)) or orders with us (including transmission of information to PayPal for handling and processing of credit card orders and to our other contractors for arranging for shipment or tracking delivery of merchandise), we do not store the credit card or other personal information that you submit to us in connection with the purchase of merchandise or your request for a refund or exchange. All such information is deleted from our systems promptly after processing and fulfilling such transactions or orders. Accordingly, please be sure to keep all receipts (see "Returns Policy" and "Returns Process" for related information).

SBB may also do research on our users' demographics, interests and behavior based on the information provided to us during your use of the Site. This research is compiled and analyzed on an aggregated basis. Aggregated data does not include any personally identifiable information about you. Non-personally identifiable information is typically used for the general purpose of developing advertising, customizing website content, service improvement and conducting research.

Sharing of Personal Information

Certain sections of the Site may, from time to time, be designed as open and public community areas for connecting and sharing with other people or providing comments or reviews on the Site. When you sign up for or participate in these areas you will be asked to provide certain information that may be displayed publicly. You may also, from time to time, choose to post, submit or store on the Site, or send us, content, materials and other items that we refer to as "User Submissions" (please see "User Submissions" in the Terms and Conditions for more information). The Terms and Conditions contain other important provisions dealing with our sharing or use of User Submissions. Please review the Terms and Conditions carefully. All such information and User Submissions will be freely viewable and accessible to any user of the Site.

We may share your personal information only as described below:

  • We may share your information with our agents, service providers, contractors and other third parties in order to allow then to perform duties, including some or all of the following: hosting the Site; fulfilling customer orders; shipping or delivering orders; handling or processing payment of credit card transactions; offering certain products and services; communicating with customers; providing customer service; managing information on our behalf; and enhancing the features and functionality of the Site. In all cases these agents, service providers, contractors and other third parties are required to act in accordance with this Policy.
  • We may share your information in an aggregated or anonymous form that does not directly identify you.
  • We may share your information with your consent.

We reserve the right to disclose your personal information when we, in our sole discretion, believe that disclosure is necessary to:

  • Comply with the law.
  • Comply with subpoenas, warrants, court orders, government investigations, or other legal processes.
  • Enforce or apply our Terms and Conditions, policies or other agreements.
  • Investigate or respond to allegations of fraud, intellectual property infringement, or other unlawful activity.
  • Investigate fraud or similar claims.
  • Protect the rights, property or safety of SBB or its affiliates or personnel, the Site, users of the Site, our agents, service providers, contractors and other third parties performing services on our or your behalf.
  • Respond to an emergency or protect the personal safety of any person.

Also, in the event SBB goes through a business transaction, such as a merger, acquisition by another company, or sale of all or a portion of its assets, SBB reserves the right to transfer all information that we have collected about you in connection with such transaction.

Accessing the Site from Outside the USA

If you are visiting the Site from a location outside of the United States of America, you will be connected through and to servers located within the United States, and all information you provide will be processed on web servers and our systems located within the United States. By providing your information to us, you agree that all personal information will be used in accordance with this Policy and pursuant to US law.

No Email Newsletters or Direct Mailings

Except as necessary in connection with your orders of merchandise (including order confirmations, communications regarding product returns (including for exchanges or refunds), communications regarding shipping of merchandise and the like), we do not send you notices or alerts about contests, special offers, updated information, new products or services, or similar matters.

If you have any questions regarding communications you have received from us, please email customer support at info@scottiebigbags.com.

Offline Collection, Use & Disclosure of Information

The majority of information that we collect is obtained through the Site, and this Policy applies only to that online collection of personal information. We may also collect information offline, and when we do, we also try to protect the privacy of your personal information in keeping with our relevant online practices. Here are a few examples:

  • If you call, fax or email us with an order for our products, we will ask for the personal information needed to process your order, and (as discussed above under "Use of Personal Information" and "Sharing of Personal Information") we will use and share that information (including with PayPal to process credit card payments and our couriers to deliver your order) to the extent necessary, and delete such information from our systems (and shred any faxes) promptly after processing and fulfilling your order.
  • If you want a refund or exchange, we will need from you a completed merchandise return form that provides us with the necessary information to process your request (including your order information and return address), and (as discussed above under "Use of Personal Information" and "Sharing of Personal Information") we will use and share that information (including with PayPal to process credit card payments and our couriers to deliver your order) to the extent necessary, and delete such information from our systems (and shred any hard copies) promptly after processing and fulfilling your request.
  • If you mail us a letter that contains your return address or other contact information, then we will have that information and will use it to respond to you.

There may be other ways we could learn of personal information offline, and this Policy does not discuss or try to predict all of those methods or uses. As we mentioned, we will try to treat offline collection, uses, and disclosures consistently with our relevant online practices.

Other Legal Notices

This Policy is a part of our Terms and Conditions. Many of the provisions of the Terms and Conditions apply to this Policy (and any dispute over privacy), including limitations on damages, application of the law of the Commonwealth of Massachusetts and miscellaneous provisions.

If you have any questions or concerns about your privacy in connection with this Policy, please send us a thorough description to info@scottiebigbags.com, and we will try to provide the relevant information or answers. If you wish to contact us by "snail mail", send a post to:

Scottie Big Bags, LLC
90 Commercial Street
Suite 1A
Boston, MA 02109